Job Location | Alexandria, Egypt |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Other Business Support Services |
Functional Area | Not Mentioned |
DescriptionLeidos is seeking a SCCM?System Administrator to support a large enterprise IT contract for the DOD. This role requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software. This individual should be detail oriented in order to capture customer inquiries appropriately. This role is responsible for interacting with customers to handle service inquiries and problems. Duties include examining highly complex customer problems and suggesting and implementing appropriate corrective action to initiate a repair or return, troubleshoot in Windows, Macintosh, and UNIX desktop operating systems (think or virtualized clients) imaging, desktop applications, user profiles, and general system problems. This role analyzes recurring problems and initiates solutions for preventing reoccurrence.? Individuals in this role may be required to remotely log into the end users endpoint (desktops and/or servers) in order to perform technical software configuration, rebooting, and other remedial actions.?Primary Responsibilities:
Keyskills :
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