Job Location | Amman, Jordan |
Education | Bachelor's degree / higher diploma |
Salary | Not Mentioned |
Industry | IT Services |
Functional Area | Not Mentioned |
Job Title:? ? ? ? ? ? ? ? ? ? Help Desk SpecialistHours:? ? ? ? ? ? ? ? ? ? ? ? Monday to Friday 4pm-1amLocation:? ? ? ? ? ? ? ? ? ? AmmanTravel Required:? ? ? NoneOur organization is a fast growing professional services firm that manages Information Technology (IT) for our clients.? Our clients are small and medium businesses that usually range between 10 to 100 employees located in the United States.? Our firm acts as the IT department for our clients.? You will remotely manage and monitor the network for different clients.? As Help Desk Specialist, you are responsible for handling first level support of service requests. This relates to all technology to include: workstations, servers, printers, networks, and vendor specific hardware and software.? Typical hours are Monday through Friday from 4pm to 1am local time ranging from 40 to 48 hours per week and available for emergencies.? Candidates should possess strong problem-solving, analytical and communications skills in addition to in-depth technical knowledge of systems hardware and software.Job SummaryThe Help Desk Specialist is responsible for handling first level support of service requests.? This relates to all information technology, to include:? workstations, servers, printers, networks and vendor specific hardware and software.Typical Duties
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