Position Responsibilities:The successful applicant is responsible for:
˙˙˙˙˙˙Responsible for all aspects of˙order processing including pro-actively manage the entire process of fulfilling a customer order from Order Entry to delivery to ensure that customer requirements are met.
˙˙˙˙˙˙Ensure orders validation, compliance and approvals before Order Entry.
˙˙˙˙˙Perform troubleshoot on all sales orders and assist to identify and execute various enhancement to all management process
˙˙˙˙˙˙Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.
˙˙˙˙˙˙Manage all communications with all sales department and process all customer orders and shipment of products and ensure optimal practices for all processes.
˙˙˙˙˙˙Manage all customers? shipments and respond to all inquiries for all status order and resolve all customers? issues.
˙˙˙˙˙˙Monitor and evaluate all order issues and overcome any obstacles that hinder the fullfilment of subject orders.
˙˙˙˙˙˙Schedule outbound shipments and determine shipping methods & costs.
˙˙˙˙˙˙Prepare required shipping documentations for outbound shipments
˙˙˙˙˙˙Arrange clearance and delivery for inbound shipments with 3PL (3rd Party Logistics) warehouse and forwarder
˙˙˙˙˙˙Monitoring inventory levels and share it with related departments, also to coordinate with related departments for stock reduction.
˙˙˙˙˙˙Performing regular stock counts and reporting any issues to the management.
˙˙˙˙˙˙Strong verbal and written communication skills
˙˙˙˙˙˙Ability to work in a fast-paced environment
˙˙˙˙˙˙Need to be able to prioritize Proactively follow up on open issues
˙˙˙˙˙˙Current or previous experience in order management role
˙˙˙˙˙˙Proven ability to build relationships with remote colleagues
˙˙˙˙˙˙Demonstrated aptitude and success in fostering solid, value-based relationships with internal and external customers
˙˙˙˙˙˙Ability to work extended hours & weekends during peak times of the year.
Contract Type:The contract type is Limited and renewable upon mutual agreement of both parties.