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Senior Advisor Automotive Workshop Controller - Jobs in Amman, Jordan

1.00 to 4.00 Years   Amman, Jordan   23 Nov, 2022
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryMechanical Engineering
Functional AreaNot Mentioned

Job Description

This role is also Customer facing and may include road tests and managing query resolution.As with all positions within dealerships, Workshop Controllers are expected to uphold the highest ethical standards.Responsibilities:úÿÿÿÿÿÿÿWorkshop Loading: To distribute and control the issue of work to the Technicians to maximize quality and Overall efficiency.úÿÿÿÿÿÿÿCustomer Satisfaction: To assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels.úÿÿÿÿÿÿÿSupervising the Team: To lead, motivate, coach and develop the team to achieve their daily objectives.

  • Parts Liaison: To ensure a strong relationship is maintained with the parts department to maximize parts availability.
  • Documentation Quality: To ensure the accurate completion of all relevant documentation for each repair.
  • Health and Safety: To ensure that a safe working environment is maintained in line with the Company?s health.
  • Generating Gross Profit: To deliver gross profit in line with the business plan by maximizing the number of hours sold, driving revenue per transaction, ensuring 100% adherence to the VHC process and motivating product sales.

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