Billings Team Lead - Jobs in Cairo, Egypt

Job Description

Our client is now recruiting for a Billings Team LeadThe role will involve working with the team to ensure the timely and accurate order entry, invoicing and revenue recognition on customer accounts.This role requires excellent communication, meticulous attention to detail and practical skillsYou must ensure that all company policies are adhered to and that specific duties are carried out within set time limits whilst providing an excellent level of service to all company?s?customers and colleagues.The company?takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties.?Key ResponsibilitiesThe Billings Team Leader is expected to assume the following key responsibilities plus any other reasonable duties as required:

• Reviews work of billing staff to ensure accuracy, resolving inconsistencies as needed.
• Manage and prioritize tasks, schedules, deadlines and calendars
• Drafts and distributes weekly reports of invoicing and billing metrics.
• Trouble shoot and problem solve multiple situations simultaneously
• Coach, train and mentor team players
• Foresee and avoid potential problems and situations
• Manage fluctuating work load demands among team members
• Utilize team member?s strengths to maximize results
• Assist management with colleagues reviews and preparation of quarterly goals
• Ensure open lines of communication with management
• Support the billing specialists on a day-to-day basis by having a working knowledge of all the billing procedures and processes
• Ensure revenue recognition is following group policy
• Monitor and assist with reconciling deferred revenue and preparation of unbilled services revenue accruals
• Perform month end close process
• Oversee the completion of online billing submissions and account maintenance, vendor form requests and insurance certification requests
• Assist colleagues in addressing and resolving client invoicing issues

• Support, facilitate and assist in resolving requests presented from the front office colleagues, clients, management and sales colleagues
• Research, review and implement changes that enhance the departments functionality to streamline processes and procedures
• Assist the finance team with internal and external audit requirements.
• Participate in ad-hoc projects, assignments and the on-boarding of new businesses as presented by management

Qualifications:Skills & Abilities

• Ability to oversee, motivate and manage people in a Billings environment.
• Intermediate skills in Excel, Word and Outlook are essential
• Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
• Knowledge and ability to use relevant internal systems
• Act with integrity, tact and diplomacy
• Improves processes & systems
• Problem solves within tight deadlines
• Be pro-active and take initiative
• Good influencing skills
• Highly organised, diligent with attention to detail
• Ability to improve billing levels
• Proficiency in spoken and written English & Arabic.

Leadership:

• Team workload management
• Motivate team to ensure performance metrics are hit
• Support communication structures across the team to ensure all key messages are communicated
• Support to develop a plan for cross-training, working shadowing and rotation of responsibilities within team
• Provides coaching on both soft and technical skills within the team
• Participate in Recruitment & Selection processes
• Act as a role model to others
• Team admin duties such as absence management, holiday authorisations, timesheet approvals etc

Keyskills :