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Customer Service Representative Sales - Jobs in Cairo, Egypt

1.00 to 10.00 Years   Cairo, Egypt   24 May, 2023
Job LocationCairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryFood & Beverage Production
Functional AreaNot Mentioned

Job Description

úÿÿÿÿÿÿÿInteract with social media followers to increase engagement and drive interest.úÿÿÿÿÿÿÿReport online activity related to the marketing campaignsúÿÿÿÿÿÿÿReview and moderate all user-generated content and user profilesúÿÿÿÿÿÿÿManage the banned user process, and track and remove previously banned usersúÿÿÿÿÿÿÿMaintain the Moderation Guidelines and ensure they are up to dateúÿÿÿÿÿÿÿService Community Admin accounts, processing emails and complaints, escalating when necessaryúÿÿÿÿÿÿÿModerate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriateúÿÿÿÿÿÿÿProduce reports on relevant moderation statistics, issues and outcomesúÿÿÿÿÿÿÿRegularly feedback insights gained from community moderation into the Social Media teamúÿÿÿÿÿÿÿMonitor all industry and company information and news to anticipate potential issuesúÿÿÿÿÿÿÿresponded to allÿrelated enquires have ben within certain time through social mediaúÿÿÿÿÿÿÿFollowing up with concerned parties authorized agent ) get their bonusÿand information related to marketing campaignsúÿÿÿÿÿÿÿConfirming and receiving online orders from customerúÿÿÿÿÿÿÿDealing with courier companies and making sure all packaged are delivered on timeúÿÿÿÿÿÿÿDealing with customer complaints and having an open line of communication with the Quality departmentúÿÿÿÿÿÿÿModerating and replying to reviews on the websiteúÿÿÿÿÿÿÿReplying to questions and taking orders through what?s appúÿÿÿÿÿÿÿWork location Hawamedia

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