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German speaking Customer Service Representative (Freelancer) - Jobs in Cairo, Egypt

1.00 to 3.00 Years   Cairo, Egypt   09 Mar, 2022
Job LocationCairo, Egypt
EducationNot Mentioned
Salary$500 - $1,000
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

United Call Centers?is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide OmniChannel Front Office BPO services globally in all languages and we are currently looking for a talented German speaking CSR for our international team.Job responsibilities:? Inbound and outbound customer service tasks: answering incoming calls and written messages in email and chat in German language in a timely matter and performing cold calls? Help with any additional administrative tasks on campaign? Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management? Ensure the Service Desk meets all SLA compliance requirements to the business by exercising an ownership mentality toward customer needs, showing respect and consideration to all team members and contributing improvements where possible? Being on time and available for given shifts? Participation on all required training? Substitution of other agents if needed? Giving immediate feedback in case of any difficulties or issues with the used programOur offer:? 5 EUR/hour, paid monthly. We pay during the first ten working days of the month following the worked month? Remote work? Flexible scheduleUpon application please submit your English resum? and a German voice recording (4-5 minutes long)

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