Manage the catering operation to a high standard in line with the SLA and Nestl??s good food program
Act as a point of contact for soft services team members for all soft services excluding cleaning
To work as part of a team ensuring high standards of soft service delivery, customer satisfaction and contract retention.
Drive Service excellence throughout the onsite teams.
Maximize customer satisfaction and help maintain a good working relationship with the site client representatives and customers.
To effectively manage and develop, undertake appropriate training and staff development.
To initiate food safety, H&S policies, processes and procedures and ensure that all staff reporting to the function understand these, are trained in them and apply these procedures at all times.
