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Call Center Agent - Jobs in Dubai, United Arab Emirates

1.00 to 10.00 Years   Dubai, United Arab Emirates   10 Jan, 2023
TASC Outsourcing
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryRecruitment & Employee Placement Agency
Functional AreaNot Mentioned

Job Description

United Arab Emirates˙Jan 9, 2023˙AED 4500 - AED 5000˙Contract ˙Full timeOur client is one of the largest electronic brand. They are now looking for a˙ Call Center Agent˙to join them.˙Roles & Responsibilities

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company?s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company?s customer management policies
Benefits
  • Employment Visa
  • Medical˙Insurance

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