Point of contact for VSM revenue management with focus on calendar bookings, utilization, yield, research and reporting. The role involves coordination with business units, finance and service departments.
Diary Management
Manage booking request and calendar tasks on CRM
Review decision dates, trigger booking escalations and event status follow up
Review and unconfirmed bookings within a given time frame
Ensure all procedures are followed and where necessary implement systems to ensure compliance and smooth calendar operations
Contract management
Prepare contracts and ensure accuracy of schedules and inclusions
Ensure payment plans are accurate and as per the commercial requirements
Regular follow up contract status
Ensure insurance is in place as per Clients standards. Liaise with insurance provider for liability coverage and review of organizer insurance˙
Revenue Management
Maintain clear and concise documents and sub-reports for preparing business reports which includes business forecast, utilization, yield and collections.
Support the annual budgeting process for all business segments within Venue Services Management.
Monthly reconciliation of revenue recognition and collections ? which includes liaising with relevant departments and business units.
Close coordination with Accounts Receivable to ensure timely issuance of invoicing.
Pricing
Project manage the annual pricing for Venue Service Management
Coordinate with business units to finalise the pricelist.
Upload approved price list onto CRM system and cross check˙
