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Front Office Executive - Jobs in Dubai, United Arab Emirates

1.00 to 10.00 Years   Dubai, United Arab Emirates   02 Feb, 2023
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$1,500 - $2,000
IndustrySports & Outdoor Activities
Functional AreaNot Mentioned

Job Description

Client ServiceMeet & greet clients on phone, email, and face to faceProvide refreshments and receive prospects warmly to schedule a consultationAnswer queriesSchedule and reschedule clients bookingReceive payment during your duty shiftTrack client attendance via our software management systemAttend to membership inquiries from callers and walk-inEnsure excellence in customer service delivery’’SchedulingManage gym cell phone ? be available to channel or respond to client queriesMaintain and update calendar bookingNotify trainers and confirm client appointmentsSend Welcome text and other periodic phone updates to clientsTrack attendance and follow up immediately if a client doesnt show up ? no showTrack holidaysIssue vendor paymentsClient Payment & Data MaintenanceManage fee collection process -> communicationProcess client payments and update payment trackingFollow up on outstanding client paymentsMaintain and update software management for each clientMaintain and update client data, birthdays, etc.File and update client body composition data and before after picturesMarketing & SalesSchedule assessment and consultations for a prospect at designated times ? send reminder text and prospect emailSupport membership sales at all stages of the sales processContact new leads and schedule consultationsParticipate in marketing activities including in-house events, engagement in social media, and ’ ’ ’ representation at outside events’’Follow up with prospects via email, calls, SMS, or WhatsApp for consultations.Be a brand ambassador at the gym and outsideCoordinate stock of marketing material, brochure, etc.Manage print and updatesManage the gyms social media accountsContribute to social media activitiesOrganize all the logistics for specific events

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