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Support officer - Assets (Outsource Role) - Jobs in Dubai

1.00 to 10.00 Years   Dubai   25 Jan, 2023
Abu Dhabi Islamic Bank
Job LocationDubai
EducationNot Mentioned
SalaryNot Mentioned
IndustryBanking /Accounting /Financial Services
Functional AreaNot Mentioned

Job Description

JOB DESCRIPTIONRole : Support officer Location : DubaiRole Purpose: To Enhance support function to frontline Staffs by timely & error free processing of DSU Asset finance by abiding ADIB Policies & Procedures resulting in achieving business revenue targets and Customer Experience Key Accountabilities of the role

  • To meet the KPI of as defined by Management on Application Processing on system CRM Approvals
  • To ensure all the applications are entered into the system are error free and as perpolicy.
  • To ensure cases are proposed under ADIB Product, Policy & Procedures, due diligence and banks Dos & Dontspolices.
  • To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy.
  • To re-submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered.
  • To ensure all files are disbursement error free and timely manner forCX.
  • To ensure all related stationary control, issuance and tracking is adhered to as per definedSOP.
  • Maintain defined MIS as per businessrequirements.
  • Adhoc requests as per business requirement
  • Identify and close process gaps to improve efficiency to ensure seamless customerexperience.
  • Adhere to ADIB policy/procedure.
  • To attend assigned training forself-development.
Specialist Skills / Technical Knowledge Required for this role:
  • Broad knowledge of Retail Banking products & services
  • Business Communication Skills
  • MS Office
  • Good Knowledge of UAE banking practices, regulations & risks.
  • Computer skills, typing Skills, Management Information skill, Ability for mature handling of stakeholder and internal customerrelationships.

Keyskills :

About Company

Abu Dhabi Islamic Bank PJSC (Arabic: مصرف أبوظبي الإسلامي) is an Islamic bank based in Abu Dhabi city, in the United Arab Emirates.

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