Customer Service & Planning Officer - Jobs in Fujairah, United Arab Emirates

5.00 to 10.00 Years Fujairah, United Arab Emirates 20 Oct, 2021

Job Location	Fujairah, United Arab Emirates
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	Shipping
Functional Area	Not Mentioned

Customer Service & Planning OfficerFujairahPURPOSE OF THE JOB:

To guarantee an adequate preparation / co-ordination of all pre-and post-work in relation to product loading and discharge, including ITTs and all related administrative work.
The CSP Officer is representing the interest of both FOTT and the Tank Terminal Operators.

PRIME OBJECTIVES

Pro-active planning and preparing loading and discharge of vessels and ITTs to be executed accordingly by FOTT Operations Department
Assure an excellent relationship with Tank Terminal Operators and to constantly optimize services provided.
Contribute to a quick turn-around time of all vessels in the Port through pro-active planning, good communication

KEY TASKS AND RESPONSIBILITIES:

Develop and maintain constructive and cooperative working relationship with all internal and external stakeholders of the Port of Fujairah
Issues work-orders for FOTT operation teams (Shift) for pre-arrival preparation
Collects / distributes all documents required to execute the loading/discharge/ITT
Berth Planning (in collaboration with the Shift Leaders)
Managing the queue list / berth availability
Contact with terminal operators, ship-agents, surveyors to assure the quickest turn- around time of each ship in the Port
Consolidating / analyzing all pre- and post-data such as operational KPls, including flow- rates, vessel data etc. so that results can be analyzed, and corrective matters taken
Preparing & releasing FOTT Shipping schedule on website on daily basis.
Providing prompt and professional response to all customer when required.
Record keeping of ships and their operational performance.
Sending reminders to customers to submit cargo final figures and other closing documents.

QUALIFICATION:

Keyskills :

APPLY NOW

Related Jobs