| Job Location | Kuwait |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CorporatePlanning/ConsultingCustomerService/TelecallingIT-Software |
| Functional Area | Not Mentioned |
Spearheading a team of professional (from analytics and consulting team) to drive customervalue management strategies and operations leveraging Comvivas PlatformConsulting Client on Segments and Revenue enhancementInteracting and manage relationship Product Heads , CVM Team along with their BI TeamsMake a valuable contribution to the clients Customer Value Management practice andcontribute to overall day to day governanceBuild and maintain a solid understanding of the clients infrastructure, business objectivesand processes to become a trusted advisor for all issues related to Customer ValueManagement strategy, operations, performance and revenue generation.Develop/define & implement marketing program/campaign drives to enhance servicepenetration & increase revenues for the client.Manage product release updates and involve in Data Analysis and Reporting.Effectively articulate product value proposition.Provide ad-hoc reporting support for the Customer Value Delivery Management and clientto evaluate campaign performance.Identify and make recommendations for actions to improve campaign performance anddrive incremental revenue and other campaign KPIs Continuous Improvement.Negotiate, agree and maintain & monitor Service Level Agreements with the client withincompanys or units policy guidelines.Lead weekly & monthly performance reviews with the Product & CVM HeadsIdentify opportunities for improvement in business practice.Study market requirements on an on-going basis to identify opportunities for incrementalrevenues.Track competitor activities in various domain and flash reports and dashboards.Interface with Comvivas technical team product management and R&D teams for deployingnew modules leveraging the complete ecosystemSupport Finance to ensure all invoices are raised on time and provide onsite support forpayment receipt.Effectively lead cross-functional teams across the unit and the client to deliver outcomes forthe client Company Profile Easy Recruit is a Recruiting Agency based in Bangalore - India. With the Current COVID-19 crisis with too much job insecurity around we are a small entity to help people out with their job search.
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