| Job Location | Manama, Bahrain |
| Education | High school or equivalent |
| Salary | $500 - $1,000 |
| Industry | Catering, Food Service, & Restaurant |
| Functional Area | Not Mentioned |
This position plays a big role in creating and providing the best customer experience and satisfaction.The main responsibility includes but is not limited to greeting and guiding guests & customers to their seats, presenting clean menus in an accommodating and professional manner; and taking and serving orders. Ensuring that guests and customers are enjoying their meals resolves issues if anything occurs.Duties & Responsibilities? Greet and seat guests; present menus and explain the course when asked, and always strive to exceed guests? expectations.? Take names on a waiting list, run the floor plan board, and fill to-go orders whenever necessary.? Observe tables and keep track of clean, dirty, and occupied tables.? Clean, organize, and stock menus in the host area.? Answer phone and answer questions concerning the menu and the GB Cafe culture.? Interact with guests as they arrive/ as they leave to ensure a positive dining experience.? Make suggestions based on customers preferences.? Take and timely serve orders, up-sell when appropriate, deliver bills and collect payments.? Arrange table settings, always keep tables clean and tidy.? Check products for quality before serving to customers.? Cooperate and communicate with all serving and kitchen staff.? Adhere to all relevant health department rules/regulations and all customer service guidelines.Requirements:? High school diploma? 1-2 years of fine dining and hotel experience? Ability to stand for several hours and able to lift at least 20 lbs.? Customer Focus even in a fast-paced environment.? Communicate well in English and able to follow instructions.? Stress Management/Composure; confident and charming.? Drive to help where needed and work as part of a team.? Passion for providing extraordinary service? Ability to manage a minimum of 7 tables at the same time.? Enthusiasm for learning, esp. about great food.? Flexibility to work a variety of shifts.? Must be a volume expert and can work well even under pressure.? Must be upbeat, outgoing, positive, and well-mannered.? Must be able to assist guests and possess great guest relations skills.? Personal and Professional Hygiene awarenessImportant Note:This is not an exhaustive description of all tasks that need to be completed by the employee.The management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
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