F&B Manager - Jobs in Muscat, Oman

Job Description

The Crowne Plaza Muscat OCEC is adjacent to the new Oman Convention and Exhibition Centre, an iconic landmark for Muscat and the Sultanate of Oman and will be an integral part of a larger mixed use development including a grade-A business park and shopping centre making it an ideal travel destination for both business and leisure traveler.Conveniently located 10 minutes from the new Muscat International Airport and Al Mouj Golf Course this new-build property will benefit from the purpose-built precinct that has a state-of-the-art exhibition centre with 22,000mý of exhibition space. Overlooking the Wadi, this waterway and natural reserve is home to about 260 variety of Oman?s exotic birdlife and extensive parklands.The Crowne Plaza Muscat OCEC will boast extensive meeting and event facilities with a separate function centre that will include a spacious ballroom with terrace, a boardroom and three large meeting rooms with our Crowne Meetings Director to tailor our facilities to suit your event?s needs. The hotel?s master chefs will craft full banquet menus, customised cocktail receptions or refreshing working lunches for your events. The hotel will also benefit from five food and beverage outlets, with majority offering outdoor seating overlooking the invigorating wetland.People:? Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers ? Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues ? Train colleagues to make sure they deliver with compliance and to the standards we expect ? Recommend or initiate any HR elated actions where neededFinancial:? Help prepare the hotel?s annual budget and the setting of departmental goals ? Monitor budget and control expenses with a focus on food, beverage and labour costs ? Working with the catering office, identify additional sales opportunities to enhance revenue ? Drive promotions that deliver great dining experiences for guests at a good value ? Make sure credit and financial transactions are handled in a secure mannerGuest Experience:? Make sure all food and beverage equipment is in operational condition and regularly cleaned ? Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs ? Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfactionResponsible Business:? Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions ? Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef ? Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste ? Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment ? Other ad-hoc duties - unexpected moments when we have to pull together to get a task doneú Some college and/or advanced training in food and beverage managementú 2 years of related experience, including supervisory experience, or an equivalent combination of education and experienceú Bachelor?s degree / higher education qualification in Hotel Management, culinary arts, or related field preferredú Must speak local languageú Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law

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