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IT Team Lead - 1357355 - Jobs in United Arab Emirates

5.00 to 8.00 Years   United Arab Emirates   04 May, 2023
Halian
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT /Computers - Software
Functional AreaNot Mentioned

Job Description

Our ClientOur partner is looking for an experienced IT Team Lead to work on one of their projects onsite various location in UAE.Your Responsibilities

  • Responsible for providing routine, technical support and maintenance for desktops, laptops, peripherals, telecom, and network systems including hardware, application software, operating systems, and connectivity.
  • Will be responsible for planning, organizing, and day-to-day supervision of team members, assigning tasks, checking work at frequent intervals, and maintaining schedules.
  • Ensures that all tickets are handled in line with the SLAs
  • Meet SLA for work client ticket requests, assess and prioritize incidents while investigating & resolving critical incidents
  • Accountable for outstanding customer service to staff and team members
Your Qualifications
  • Minimum 5 years of experience in Operating systems support, end user device troubleshooting and support
  • BSc. degree in a technical field related to Information Technology
  • Fluent in Arabic (native language) and English
  • Has experience in managing people
  • Has experience in dealing with employees all the way up to C suite level
  • Must have extensive Office 365 experience, all applications, with administration exposure if possible
  • Certification in Microsoft Technologies
Halian GroupWith over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.Our resourcing and smart services help you to realize tomorrows

Keyskills :

About Company

Award-Winning Tech Talent Company. We help businesses make progress, build efficiency and discover new possibilities. Our goal is to support talented individuals to explore, innovate and unleash their potential.Our success has spanned over 20 years. In that time, we’ve come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers that fulfil potential, faster.Halians smart services, tech talent and search capability, help you to realise tomorrow’s potential. To discover the amazing things that are possible when you bring the right people and the right technology together.

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