Senior Manager DC Ops & Transport Management MENA (E-Commerce) - Jobs in United Arab Emirates

Job Description

Purpose & Overall Relevance for the Organization:˜˜˜˜˜˜˜˜˜˜˜˜˜ Responsible and accountable for the overall activities of Fulfillment Centers and outbound transportation for b2b and b2c within the MENA cluster: Dubai (UAE), Egypt, Morocco and JordanResponsible for deploying ecom last mile delivery into the region, and set foundations/best practices for effective network behind ecommerce and DTC success.Responsible for managing Distribution centers/warehousing operations across the MENA region, including expansion of the DC network.Responsible for the Physical Distribution and direct to consumer transportation strategy and to deliver optimal infrastructures to support increasingly complex requirements of adidas and its customers across the MENA.˜˜Key Responsibilities: ˜

• Lead the foundation and deployment of ecommerce and last mile ecom delivery within the Mena region
  • Define performance benchmarks
  • Set up ecommerce excellence for domestic operations in 4 countries and international in 18 countries
  • Lead system deployment
  • Run tenders for last mile ecom delivery
  • Develop people capabilities in ecom
• Lead distribution center operations across the MENA region, and extend the network across new geographies like KSA
• Constantly transform and enhance our overall network in line with company strategy
• Mange E2E logistics operations for Retail in the MENA: warehousing, deliveries to and amongst stores, replenishment, and reverse logistics.
• Manage E2E logistics operations for Wholesale, Franchise and ECOM channels across the MENA: warehousing and transportation to all MENA countries
• Manage multiple ecommerce last mile partners, SLAs and costs
• Propose and implement tech stack to support the growth in the ecom business division
• Inventory Management: improve stock accuracy. Monitor cycle counting activities, perform inventory reconciliation between physical quantities, WMS and AFS and ensure stock adjustments timely done with required approvals documented.
• Inventory Management: provide visibility on overall inventory on-hand to Sales and CS, drive free and old season stocks? clearance initiatives.
• Vendor Management: maintain existing warehousing and transportation contracts, negotiate new and renewals with service providers in coordination with Global Logistics, Global Procurement, Finance and NTP
• Vendor Management: Ensure providers deliver best-in-class services at competitive rates.
• Maintain, analyze and report to senior management KPIs and Dashboards
• Continuous Improvement: develop and improve processes to achieve high service levels, increased productivity and improved customers? satisfaction.
• Create yearly budgets and monthly reports to senior management. Ensure correct provisions to Finance and PO creation as per company standards.
• Create and maintain a winning atmosphere with high levels of Confidence, Collaboration and Creativity, enabling all Team members to perform at their highest level.

˜Key Relationships: ˜

• 3PL providers (Warehousing, Transport, last mile, Documentation and Clearance)
• Local Authorities (Municipality, Customs, Port/Free Zone)
• GOPS - Global Logistics & Global Procurement
• SCM - GCC
• Sales & Marketing
• ECOM
• Customer service
• Global NTP
• Finance & Internal Controls - Audit
• IT & Legal

˜˜Knowledge, Skills and Abilities:˜

• Expert in Last mile delivery, reverse logistics & ecommerce
• Expert in Warehousing, Distribution
• Experience in transformation (ex: DTC supply chain, ecommerce )
• Experienced people manager
• Strong leadership skills
• Strong analytical skills and data driven decision making
• Ability to deliver good results under pressure, accepting and meeting critical deadlines
• Ability to #CreateTheNew by challenging the status-quo
• Ability to act as a catalyst in Change Management projects/initiatives
• Excellent communication, verbal and written

˜˜Minimum Qualifications: ˜

• Degree Level Qualification in Engineering or Supply Chain.
• Master/Post-degree certifications in Supply Chain Management and/or Project Management and/or Engineering are preferred
• 7-10 years of experience in Ecommerce, Supply Chain, Logistics, Project management, Retail Operations
• Proficient user of Microsoft Office applications, ERP/SAP, WMS
• Excellent skills in communication and negotiation

Keyskills :