| Job Location | Abu Dhabi, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Hardware & Building Materials |
| Functional Area | Not Mentioned |
A combination of responsibilities related to handling financial transactions and entering data into computer systems.1. Processing payments: Accepting cash, credit/debit cards, or other forms of payment from customers and ensuring accurate transactions.2. Operating cash registers: Using point-of-sale (POS) systems to calculate and record transactions.3. Providing customer service: Assisting customers with inquiries, resolving issues, and ensuring a positive shopping or service experience.4. Maintaining cash drawer: Balancing cash registers at the beginning and end of shifts, reconciling discrepancies, and ensuring accurate cash handling.5. Issuing receipts: Providing customers with receipts for their purchases or payments.6. Handling returns and exchanges: Processing returns, exchanges, or refunds according to company policies.7. Compliance: Ensure compliance with financial regulations, internal controls, and company policies.8. Tax preparation: Assist in tax preparation, including gathering necessary documentation and providing support during tax audits.9. Financial software: Utilize accounting software and systems to manage financial transactions, generate reports, and streamline processes.Support Services:* Assist in basic administrative tasks, including filing, photocopying, scanning, and mailing documents.* Distribute incoming correspondence and packages to relevant staff members.* Run errands outside the office, such as delivering documents or obtaining office supplies.* Maintaining a positive, empathetic, and professional attitude toward customers at all times.* Responding promptly to customer inquiries.* Communicating with customers through various channels.* Acknowledging and resolving customer complaints.* Knowing our products inside and out so that you can answer questions.* Processing orders, forms, applications, and requests.* Keeping records of customer interactions, transactions, comments, and complaints.* Communicating and coordinating with colleagues as necessary.* Providing feedback on the efficiency of the customer service process.* Managing a team of junior customer service representatives.* Ensure customer satisfaction and provide professional customer support.* English Proficiency is a must.* Provide general administrative support to ensure efficient office operations.* Manage and organise office files, documents, and records.* Must have knowledge in UAE VAT Filing* Manage payroll* Receive and process invoices and billing statements* Petty cash handling* Manage general accounts payable and accounts receivable duties* Manage ledgers and ensure accurate financial record keeping
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