Job Location | Abu Dhabi, United Arab Emirates |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Other |
Functional Area | Not Mentioned |
Job TitleCustomer Experience Section HeadDepartmentBusiness Excellence and ContinuitySectionCustomer Experience SectionDirect ManagerBusiness Excellence and Continuity Department DirectorDirect Reports2Role PurposeDirect and lead development and implementation of customer experience strategies and frameworks across DCT in line with industry standards. Oversee and ensure continuous improvement of DCTs services, optimizing the end-to-end cycle of all customer experience touchpoints, and implementing cross-functional initiatives to enhance the customers journey.Key ResponsibilitiesCX Strategy and Framework
Keyskills :
change management Administrative Skills Interpersonal Communication Skills Analytical Skills Leadership Customer Service Management Attention To Detail
Stantec Inc. is an international professional services company in the design and consulting industry. Founded in 1954, as D. R. Stanley Associates in Edmonton, Alberta.
© 2020 JobSearchGulf All Rights Reserved