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Training & Competency Coordinator - Jobs in Abu Dhabi, United Arab Emirates

Fresher   Abu Dhabi, United Arab Emirates   03 Aug, 2023
Job LocationAbu Dhabi, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

To support the development of the Group Training and Competency Programs. To co-ordinate training and competency, including the development, operation, and maintenance of systems for recording, processing and reporting on training and competency compliance. To manage and/or implement training and competency administration.<br />Key responsibilities include, ensuring that training and competency records are kept up to date, assisting with implementation of the company Competency Assurance System, assisting in preparation of training plans for all staff.<br /><br /><b>. Key Responsibilities:</b><br /><b>Learning & Development:</b><br />úÿÿÿÿÿÿÿÿ Identify and address employees skill gaps and technical/ soft skills needed to be fully competent for their role and compliance to applicable standard & procedures.<br />úÿÿÿÿÿÿÿÿ To be a super user and manage Learning Management Systems.<br />úÿÿÿÿÿÿÿÿ Facilitate training sessions related to the use of HR/Learning Systems.<br />úÿÿÿÿÿÿÿÿ To monitor and report training and competency Key Performance Indicators (KPIs) and keep stakeholders update monthly and continuously where possible.<br />úÿÿÿÿÿÿÿÿ Involve in audits in line with IMS & API Q2 standards.<br />úÿÿÿÿÿÿÿÿ Understand e-learning techniques and apply where relevant.<br />úÿÿÿÿÿÿÿÿ Taking the lead in L&D projects and initiatives as directed by department managers and any ad hoc duties required by the position as necessary.<br />úÿÿÿÿÿÿÿÿ Participate in the yearly learning & development needs analysis and liaise with relevant stakeholders to identify training needs and budget for the forthcoming year.<br />úÿÿÿÿÿÿÿÿ Prepare and manage monthly reports relevant to T&C.<br /><br />úÿÿÿÿÿÿÿÿ Bi-Annual review of training and competency matrix.<br />úÿÿÿÿÿÿÿÿ Undertake all training and competency administration work as required, such as data entry, scanning and filing.<br />úÿÿÿÿÿÿÿÿ Ensure that all records held within the Training and Competency department are accurate and up to date.<br />ÿ<br /><b>Training Coordination</b><br />úÿÿÿÿÿÿÿÿ Ensure that all mandatory trainings (3rd party, online and internal trainings) are booked for new starts, designation changes.<br />Track and schedule trainings as per agreed look ahead plan and issue training course materials where required.<br />úÿÿÿÿÿÿÿÿ Validate training certificates received from new starts.<br />úÿÿÿÿÿÿÿÿ Manage and book additional training needs that arise out of development plans through new start induction, performance, disciplinaries, grievances, competency, client/ legal requirements.<br />úÿÿÿÿÿÿÿÿ Responsible for ensuring that pre- and post-course administration is completed accurately and on time to maintain accuracy of training records.<br />úÿÿÿÿÿÿÿÿ Ensure training materials and course handouts are kept up to date in collaboration with UAE Training & Competency/ HR Team.<br />úÿÿÿÿÿÿÿÿ Manage training evaluations and effectiveness, as per training procedure.<br />ÿ<br /><b>Competence Assurance:</b><br />úÿÿÿÿÿÿÿÿ Issue and track competency documentation.<br />úÿÿÿÿÿÿÿÿ Liaise with competence assessors and internal verifiers on a regular basis to coordinate competency assessments and verification.<br />úÿÿÿÿÿÿÿÿ Work collaboratively with Competency Assessor and Line Managers to coordinate competency assessments and to ensure expired competency assessments are revalidated in time.<br />úÿÿÿÿÿÿÿÿ Provide continuous feedback to assessors for maintaining the quality of competency paperwork.<br />úÿÿÿÿÿÿÿÿ Coordinate development plans arising out of competency assessment with line managers/ supervisors following competency assessments and chase up for re-validation

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