| Job Location | Abu Dhabi, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Accounting - Administration Support Services - Distribution, Supply Chain & Logistics |
| Functional Area | Not Mentioned |
ABOUT THE ROLE We?re looking for an organised, proactive and detail-oriented Accounts & Operations Coordinator to support the smooth running of day-to-day business operations.This is a hands-on role within a growing company, covering everything from customer service and logistics to invoicing, inventory, and admin support. Youll play a key role in keeping backend operations running seamlessly, supporting both our wholesale and e- commerce business.KEY RESPONSIBILITIES Customer Service & Wholesale Support - Respond to customer and wholesale enquiries via email in a timely, professional manner - Coordinate with wholesale partners to send quotes, invoices, and shipping updates- Follow up on orders, payments, and client requestsLogistics & Documentation - Handle order dispatch and courier bookings (primarily via Quipup / DHL)- Prepare accurate shipping documents including invoices, packing lists, and customs paperwork to importing- Manage import documentation, import attestation, and follow up with freight and customs partners ensuing best shipping ratesAccounting & Finance - Create and manage sales invoices and quotes- Support bank reconciliations, track incoming payments, and manage accounts payable/receivable- Support bookkeeping and monthly closing in XeroInventory & Fulfilment - Maintain accurate inventory records across Shopify, warehouse, and Xero- Pack and fulfil online orders as needed, including updating order status in Shopify- Assist with inventory transfers and reconciliations between systems- Stock control management, forecasting inventory and creating order as needed to ensure we maintain optimal stock levelsShopify & Product Admin - Support with updating products, imagery, SKUs, and availability in Shopify - Monitor product fulfilment and customer order updates- Assist the team with product-related tasks and website improvementsGovernment Portals & Compliance - Submit and update product/import details on government platforms such as: - Montaji (CPIP / CPRE)- EDAS- FTA (Federal Tax Authority)- Ensure accurate, timely submissions for regulatory complianceBrand Profitability Tracking - Maintain and update the Brand Profitability Tracker to monitor: - RRP vs cost price per brand- Shipping and import fees- Landed unit costs- True margin and profit by product/brand- Provide monthly updates and flag shifts in margin or profitability to the leadership teamWHO YOU ARE - Highly organised, efficient, and detail-focused- Confident communicator with excellent written English- Able to manage multiple responsibilities with minimal supervision - Comfortable working with numbers and structured documentation - Practical, resourceful, and solution-orientedLOCATION & WORKING CONDITIONS - Based in Abu Dhabi, 15 minutes from the city- Full-time role, 5.5 days per week (Monday Fri 10-6pm. Saturday half-day 11-3pm) - Includes 25 days of annual leave- Monthly Salary: AED 4,600- Visa and health insurance provided
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