As a Sales Representative for our natural products store, you will play a pivotal role in driving sales and promoting our range of premium-quality items. Your primary responsibility will be to engage with customers, build lasting relationships, and facilitate sales transactions while providing exemplary customer service. With a passion for natural products and a knack for sales, you will contribute to the growth and success of our store.
Responsibilities:
Customer Engagement: Interact with customers in a friendly and approachable manner, providing product information, recommendations, and assistance as needed.
Sales Generation: Proactively approach customers to drive sales, utilizing persuasive selling techniques and product knowledge to maximize revenue opportunities.
Product Knowledge: Demonstrate a thorough understanding of our natural products, including their benefits, origins, and uses, to effectively communicate with customers and address inquiries.
Inventory Management: Monitor stock levels, replenish merchandise on shelves, and ensure products are well-presented to optimize sales opportunities.
Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell complementary products to enhance the customer shopping experience and increase average transaction value.
Promotions and Events: Participate in promotional activities and store events to attract customers, drive foot traffic, and boost sales.
Customer Satisfaction: Strive to exceed customer expectations by providing personalized service, resolving concerns or complaints promptly, and maintaining a positive shopping environment.
Sales Reporting: Keep accurate records of sales transactions, including daily sales reports, inventory counts, and customer feedback, to support business analysis and decision-making.
