Business Support Assistant- Warehouse Assistant SSA L4 - Jobs in Amman, Jordan

Job Description

JOB PURPOSETo deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.ÿÿKEY ACCOUNTABILITIES (not all-inclusive)1. Gather information with clear direction to support the drafting of documents and preparing reports by other staff.2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.3. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.4. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.4Ps CORE ORGANISATIONAL CAPABILITIESPurpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP?s Strategic Objectives.
• ÿBe a force for positive change: Suggests potential improvements to team?s work processes to supervisor.
• ÿMake the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• ÿMake our mission visible in everyday actions: Articulates how own unit?s responsibilities will serve WFP?s mission.

People

• Look for ways to strengthen peoples skills: Trains junior teammates on new skills and capabilities.
• ÿCreate an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• ÿBe a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• ÿCreate an ?I will?/?We will? spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• ÿFocus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• ÿMake commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• ÿBe Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• ÿBuild strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• ÿBe politically agile & adaptable: Develops an understanding of the value of WFP?s teams and external partners in fulfilling team?s goals and objectives.
• ÿBe clear about the value WFP brings to partnerships: Aligns own activities with supervisor?s priorities to fulfill internal and external partner needs.
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