Administration Associate (Protocol) G6 - WFP Regional office in Cairo - Jobs in Cairo, Egypt

Job Description

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:The UN World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.ÿWFP assists almost 100 million people in around 83 countries each year.ÿWFP?s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of our work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict.ÿIn emergencies, WFP is often first on the scene, providing food assistance to the victims of war, civil conflict, drought, floods, earthquakes, hurricanes, crop failures and natural disasters. When the emergency subsides, WFP helps communities rebuild shattered lives and livelihoods. We also work to strengthen the resilience of people and communities affected by protracted crises by applying a development lens in our humanitarian response.WFP is governed by a 36-member Executive Board. It works closely with its two Rome-based sister organizations, the Food and Agriculture Organization of the United Nations and the International Fund for Agricultural Development. WFP partners with more than 1,000 national and international NGOs to provide food assistance and tackle the underlying causes of hunger.This full-time position will be based in the Regional Bureau (RBC) which covers WFP hunger-relief operations in 17 countries in the Middle East, North Africa and Central Asia.ÿJOB PURPOSETo support the administrative operations within the Regional Bureau in Cairo, through coordinating and controlling a full range of administrative services in Protocol Services Management ensuring accurate implementation of WFP policies and procedures and further ensures that these services are delivered and maintained effectively in a customer centric manner.ÿThe successful candidate is expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. They have responsibility for undertaking specialized business support work, such as organization and coordination of work. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders are expected to manage resources, and coach and/or coordinate a team of support staff.KEY ACCOUNTABILITIES (not all-inclusive)

1. Provide assistance to a wide range of complex administrative queries and follow up actions to ensure consistent and high-quality administrative service is provided to all stakeholders
2. Assist Administration Officer in planning and monitoring regional exercises and support the regional role of the Regional Bureau through providing support and guidance to various Country Offices in areas of work as required
3. Maintain updated records of Protocol Management processes and services; through building and overseeing the maintenance of records and databases (digital and hardcopy) to ensure information is organised and readily available and compliant with all relevant regulations and policies
4. Maintain updated Protocol Services Portfolio tracking system and contribute to the enhancement of its efficiency
5. Contribute to the development and update of Standard Operating Procedures to guide delivery of services within the areas of responsibilitiesÿ
6. Undertake the necessary learning and training to become a regional Local Process Expert and identify Key players and Local process Experts in the area of responsibility across the region
7. Allocate responsibilities and support on the job learning and development of junior support staff to ensure that they have adequate technical knowledge of the relevant administrative systems and procedures required to perform their duties and subsequently contribute to the provision of effective overall service delivery
8. Produce regular reporting that is relevant to the areas of responsibilities, prepare and consolidate comprehensive documentation, correspondence, briefing notes and conduct research in area of work
9. Build and maintain strong relations with various stakeholders internally within WFP and externally with official entities and government bodies which in turn facilitates WFP?s mandate and The Regional role to Country offices of the Regional Bureau in Cairo
10. Collaborate with Asset and Events Management Admin Associate where required on joint exercises to deliver exemplar customer centric services
11. Identify evolving needs, gaps and recommend changes in the Administration processes and procedures in the areas of responsibilities to support improvementÿ
12. Devise training material and deliver trainings (remotely and/or in person) in areas of work as applicable
13. Ability to analyse and interpret financial data and use it generate reports that contribute to Budget Planning exercises
14. Perform other duties as required

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