Mediate conflicts or disagreements that may arise within the residential community. This involves listening to all parties involved, understanding their concerns, and finding a resolution that satisfies all parties or comes to a fair compromise.
Collect feedback and suggestions from community residents and relay this information to the relevant teams within the organization.
Implement community management strategies, ensuring customer satisfaction.
Conduct regular property inspections to identify and address maintenance and safety issues.
Deal with Service providers to solve any issues related to the compound.
Develop and update the documentation related to the activities (plan, procedures, reports, etc.).
Handle all emergency cases (Water cuts, Power outages....) and maintain a trouble-free environment for our community.
Maintain professional relations with owners to discuss their community needs and to ensure the highest quality service.
Investigate and settle complaints, disturbances, and violations.
