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Senior Datacenter Engineer - Jobs in Cairo, Egypt

6.00 to 12.00 Years   Cairo, Egypt   05 Apr, 2024
GIZA Systems
1 Jobs Openings
Job LocationCairo, Egypt
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryHigher Education
Functional AreaNot Mentioned

Job Description

Support Engineer, you will assume a leadership role within the service desk team, providing technical expertise and support to end-users while ensuring the smooth operation of IT services. Your responsibilities will encompass advanced troubleshooting, mentoring junior team members, and contributing to the continuous improvement of IT support processes:Server Management:

  • Install, configure, and maintain server hardware and software.˙
  • Monitor system performance, troubleshoot issues, and ensure optimal server operation.˙
Network Administration:˙
  • Manage and maintain network infrastructure, including routers, switches, and firewalls.
  • Implement and troubleshoot network protocols and services.
Security:˙
  • Implement and enforce security measures to protect systems and data.
  • Monitor for security breaches and respond to incidents promptly.
Backup and Recovery:˙
  • Establish and maintain backup and recovery procedures for critical systems and data.
  • Test and verify backups to ensure data integrity.
User Account Management:
  • ˙Administer user accounts, permissions, and access rights.
  • Ensure compliance with security policies for user authentication and authorization.
Software Installation and Updates:˙
  • Install, configure, and update software applications and system utilities.
  • Evaluate and test new software releases for compatibility.
Technical Support:
  • Provide technical support to end-users, resolving hardware and software issues.˙
  • Collaborate with helpdesk and support teams for incident resolution.˙
Monitoring and Reporting:
  • Implement monitoring tools to track system performance and generate reports.
  • Proactively identify and address potential issues before they impact operations.

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