Monitor social media platforms to find points of interest to the client through the latest tools and technology provided by the Company
Categorize items (sentiment analysis) according to client requirements, following the briefing document and the understanding of the client requirements
Translate and/or summarize social media posts to English
Create accurate and informative reports, Real-time/Daily Alerts and coded data sheets, as per the client requirements
Create attractive and informative charts and tables, imported from the analyzed content data, as per the clients? requirements.
Ensure data accuracy precision in the report, including but not limited to tables and charts that add up internally and match each other, the figures cited in the narrative, as well as dates, names, logos and formats.
Search and focus on buzz alerts, based on spikes in interests or rising issues, and directly report to client.
Report real-time alerts, depending on their critical level, as soon as possible to the client.
Conduct research on influencers to add to the database.
Fill on TICK the time allocated for every assignment/report, on a regular basis.
Comply with CARMA policies and procedures and support CARMA mission and vision.
Perform other job-related duties as assigned by direct manager.
