Keep up with necessary IT helpdesk functions, such as maintaining all computer systems, software and network tools.
Maintain and monitor all desk devices condition.
Maintain and manage Voice over IP system.
Maintain IT assets.
Job Responsibilities:
Oversee the endpoint devices (PC, Laptop, IP devises, etc.).
Support endpoint hardware and software for employees and customers.
Creation, deployment and maintenance of endpoint images.
Maintain integration between endpoint computers and devices like (Weighting scales, barcode printers, barcode scanners, normal printers, speakers, microphones, bill counters, coin counters, etc.)
Apply software patches software updates to end point computers and devices.
Maintain and troubleshoot IT equipment like laptops PC, printers, and related input and output devices.
Apply the preventive/routine maintenance to the endpoint devices.
Maintain and manage file and print servers.
Randomly audit end point devices and check security compliance.
Manage windows server update service and ensures automatic updates.
Monitor and manage network interfaces on the access layer network devices.
Monitor antimalware servers and prepare end point protection reports.
Manage Active directory users and computers that are delegated by the IT team lead.
Implementation of and compliance with IT security standards for endpoint devices.
Manage physical security for employees and devices as per operational standards.
Support security team in deployment of CCTV devices and cameras.
Receive IT incident reporting from employees by phone, email, or any communication system.˙
Respond and update IT tickets on the IT ticketing system.
Escalate issues to the next level of support, if necessary, as per ITIL standards.
Maintain users accounts and mailboxes for employees and devices.
Prepare daily, weekly and monthly reports related to end point devices or user accounts.
Work in one of three shifts along the working day to cover the business requirements.
Handles any additional duties as directed by the IT Team lead.
Reporting Line˙ :˙ ˙ ˙ ˙ ˙ ˙ ˙˙IT Team LeaderNationality˙˙˙˙˙˙˙˙ :˙˙˙˙˙˙˙˙˙˙˙˙˙ Saudi ONLYSalary Offer˙˙˙˙˙˙ :˙ ˙ ˙ ˙ ˙ ˙ ˙ ˙SAR 10,000 - SAR 14,500
