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Service Advisor (Automotive)-Especially in European Vehicles - Jobs in Doha, Qatar

1.00 to 10.00 Years   Doha, Qatar   23 Apr, 2024
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryAutomotive Repair, Spare Parts, & Support Services
Functional AreaNot Mentioned

Job Description

úÿÿÿÿÿÿÿÿToÿbeÿtheÿcustomerÿchampionÿandÿdeliverÿexceptionalÿcustomerÿservice.úÿÿÿÿÿÿÿÿToÿaccuratelyÿinvoiceÿforÿallÿworkÿcompleted,ÿandÿprovideÿinitialÿdiagnosesÿof vehicleÿfaults.úÿÿÿÿÿÿÿÿProactively communicateÿwithÿcustomersÿifÿadditionalÿworkÿisÿrequired,ÿand explain safety,ÿcost, andÿtimeÿimpact.úÿÿÿÿÿÿÿÿTake details of vehicle history and faults, and provide customers with an estimate of time and cost.úÿÿÿÿÿÿÿÿUnderstandÿcustomersÿongoingÿvehicleÿrequirements & sellÿadditional servicesÿandÿproductsÿtoÿcustomersÿtoÿincreaseÿthe profitabilityÿofÿtheÿserviceÿcenter.úÿÿÿÿÿÿÿÿPlanÿallÿjobsÿeffectivelyÿtoÿoptimizeÿworkshopÿutilization,ÿand offerÿadditionalÿservicesÿtoÿcustomersÿwhenÿthe workshopÿnotÿworkingÿtoÿcapacity.úÿÿÿÿÿÿÿÿAsk when the customer would like the car to be ready.úÿÿÿÿÿÿÿÿAlways explain to the customer their invoice & explain all job done.

  • úÿÿÿÿÿÿÿÿInform customers when is the next service due.

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