Attend Technical Courses offered by the manufacturer and convert the knowledge into training curriculum for company After sales productive staff.
Development of Technical Training content and classroom delivery by the trainer as per business needs and dealer standards.
Identify training needs and create an implementation plan to deliver required skills.˙
Consult with line managers to ensure training is conducted on a timely and relevance basis.˙
Create instructor materials (course outlines, background material, instructional materials, and training aids).
Continuously enhance technical instructional delivery and presentation skills.
Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System.
Maintain training records for all staff.˙
Submits monthly report on training activities & performance to senior management.
Develop an on the job and computer-based training programs to facilitate skills refresher training that does not require a classroom environment.
˙Deliver technical training sessions to employees, using a variety of instructional techniques and formats, such as classroom training, on-the-job training, e-learning, and workshops.
Assess the effectiveness of training programs through evaluations, feedback, and performance metrics, and make necessary improvements or adjustments.
Coordinate training schedules, ensuring optimal utilization of resources and alignment with employee availability and operational requirements.
Stay updated with industry trends, technological advancements, and new techniques relevant to technical training, and incorporate them into training programs.
Identify and implement opportunities for continuous improvement in training methods, content, and delivery approaches.
Collaborate with other departments, such as Operations, Maintenance, and Engineering, to understand technical training needs and align training initiatives with organizational goals.
Maintain accurate training records, including documentation of training sessions, attendance, and participant evaluations.
Establish and maintain relationships with external training providers, industry associations, and educational institutions to leverage external expertise and resources.
Keep abreast of regulatory requirements and compliance standards related to technical training, ensuring training programs adhere to relevant regulations.
Assist in the development of training budgets, monitor training-related expenses, and provide reports on training costs and outcomes.
Participate in cross-functional projects and initiatives related to talent development, succession planning, and employee engagement.
Foster a positive learning environment, promoting collaboration, knowledge sharing, and continuous improvement among employees.
Uphold company policies, procedures, and ethical standards, ensuring compliance with all applicable laws and regulations.
Perform other department duties related to his/her position as directed by the Head of the Department.
