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Client Relationship Assistant Manager - Jobs in Dubai, United Arab Emirates

2.00 to 3.00 Years   Dubai, United Arab Emirates   12 May, 2022
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryAccounting; Corporate Management Office; Business Consultancy Services
Functional AreaNot Mentioned

Job Description

Client liaison and relationship management

  • Responsible for the complete management and delivery of quality corporate administrative services to an assigned portfolio of local and international companies.
  • Ensure excellence in client service delivery and customer experience;
  • Build strong relationships with clients and ensure client matters are handled promptly;
  • Ensure that client services are delivered within the set deadlines and as per defined quality standards; and engage with the clients on an ongoing basis
  • Managing client complaints, and providing the solution/escalating
Job management
  • ?Creation of Job Fee set up, credit memos;
  • Drafting and issuance of invoices and credit notes;
  • Ensure the annual service and variance fee invoices are produced and distributed for each company and follows-up on the outstanding accounts receivable for each company ensuring that the appropriate overdue reminder and suspension of services notices are sent as required.
  • Assisting with review of Work-In-Progress and in determining write-offs
  • Complete time recording on a daily basis for posting to the accounting records for each company.
Company set up/Migration
  • Liaison with authorities to request for online portal admin login
  • Drafting all required set up application forms and resolutions/POA to be signed by the client and sending them to the client (subject to RM authorization)
  • Uploading all KYC and signed documents on Sharepoint or Filesite
  • Completing online application, uploading all required documents on the portal and submit the application online
  • Follow up and respond to queries from authorities for initial approval
  • Accompanying client for signature of Memorandum and Articles of Association and lease is booked with client and authority
  • Follow up with Authorities for the issuance of the license, registration certificate and Memorandum and Articles of Association
  • Circulating the license, registration certificate and Memorandum and Articles of Association
  • Preparation and submission of post licensing work/requirements
  • Inform the client to comply with the post licensing requirements: appointment of auditor, company stamp, letterhead, PSA etc.
Corporate administration
  • Preparation of transfer instructions;
  • Follow up with bank for swift details;
  • Preparation of letters;
  • Drafting transfer instructions
Company secretarial services
  • Preparation of directors and shareholder?s resolution;
  • Preparation and updating of registers and share certificates;
  • Application for license renewal, and filing of annual returns;
  • Submission of annual financial statements;
  • Preparation and circulation of compliance checklist to directors;
  • Organization of board meetings;
  • Drafting of agenda, and compiling the board pack;
  • Attendance to board meeting as secretary, and providing compliance updates to board as well as taking attendance and recording of the meeting;
  • Drafting of minutes of meetings and action points and circulating to the board of directors
  • Application for change in shareholding, officers, company name etc. (including resolutions drafting and online application)
Bank account opening
  • Participate in the opening of bank accounts for each company and the execution of related documentation required by the bank
  • Preparation of bank forms for bank account opening;
  • Liaison with bank for bank account opening;
  • Attendance at meeting with banker and provision of documents and information.

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