| Job Location | Dubai, United Arab Emirates |
| Education | Diploma; Graduate |
| Salary | Not Mentioned |
| Industry | Banking / Financial Services Real Estate / Property |
| Functional Area | Not Mentioned |
Collection ExecutiveJob Location: Dubai, United Arab EmiratesBenefits:?Salary AED 7-8k plus commissions?Work Visa?Insurance?Annual benefitsResponsibilities:?Reach out to customers via calls, emails, and meetings to recover payments for overdue bills.?Negotiate suitable payment schedules and plans that align with customers? financial circumstances while satisfying their debt obligations.?Monitor and promptly respond to customer inquiries.?Maintain updated customer files, documenting communication timestamps and content.?Ensure the acquisition of proof of payments and liaise with relevant departments/clients to ensure proper payment reception and allocation.?Inform credit control departments of customer payment discrepancies or failures to adhere to agreements.?Provide timely project updates to clients following RERA and on-site construction guidelines.?Advise clients on mortgage procedures and arrange for mortgage advisors to assist them until final mortgage approval is granted, catering to residents, locals, and Gulf country citizens.?Collect payments for projects in various stages, including Overdue (OD), Handed Over, and VAT-related payments.?Present clients with new payment plans based on construction progress and Post-Dated Cheques (PDC CHQs).?Address special requests from high-profile clients with exceptional care and attention.Requirements:?Minimum of 2 years of relevant experience in debt collection from Developers in UAE only.?Fluent in English, additional language ? added advantage.?Thorough understanding of the Real Estate debt collection landscape in Dubai.?Strong negotiation and communication skills.?Ability to manage customer interactions effectively and professionally.?Detail-oriented approach to maintaining accurate records.?Familiarity with property-related regulatory guidelines (RERA).?Experience in coordinating mortgage processes is advantageous.?Immediate joiner will be preferred.
Keyskills :
Collection Executive Debt Collection Recover Payments Good Communication Skills
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