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Customer Care Executive - Jobs in Dubai, United Arab Emirates

0.00 to 1.00 Years   Dubai, United Arab Emirates   24 Mar, 2024
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

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