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Customer Support Agent - Jobs in Dubai, United Arab Emirates

1.00 to 10.00 Years   Dubai, United Arab Emirates   02 May, 2024
ALMA BUSINESS SOLUTIONS LLC.
3 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$500 - $1,000
IndustryAdministration Support Services
Functional AreaNot Mentioned

Job Description

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Troubleshoot and resolve product issues and concerns.

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