| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | $1,000 - $1,500 |
| Industry | Amusement & Recreation Facility |
| Functional Area | Not Mentioned |
Profile: Administrative Assistant for a Car Rental Company in DubaiTechnical Skills (Hard Skills)1.Proficiency in Office Tools:?Microsoft Office Suite (Word, Excel, Outlook).?Familiarity with software specialized in car rental management (e.g., Fleet Management Systems).2.Administrative Management:?Tracking rental contracts (creation, renewal, archiving).?Preparing and managing documents related to vehicle registration, insurance, and maintenance.?Following up on invoices, client payments, and collections if necessary.3.Language Skills:?Fluent in English (written and spoken).?Knowledge of Arabic or other languages (Hindi, Urdu, or Filipino) is an asset, given Dubai?s diverse clientele.4.Customer Service:?Handling customer calls and emails for bookings, complaints, or inquiries.?Coordinating with operations teams to ensure smooth service (vehicle delivery/pick-up).5.Knowledge of Local Regulations:?Familiarity with processes related to vehicle registration in the UAE.?Understanding of car insurance policies in Dubai.Interpersonal Skills (Soft Skills)1.Organizational Skills:?Ability to manage multiple tasks simultaneously, including managing vehicle bookings and schedules.2.Versatility:?Adaptability to various tasks: administrative support, customer assistance, and internal coordination.3.Effective Communication:?Excellent interpersonal skills to interact with international clients and multicultural colleagues.4.Attention to Detail:?Ability to meticulously check contractual documents and payments.5.Problem-Solving:?Handling unexpected situations (e.g., client delays, vehicle breakdowns) calmly and efficiently.Qualifications and Experience1.Education:?Diploma in Administration, Management, or a related field.2.Experience:?2 to 3 years of experience in a similar role, preferably in the automotive or car rental industry.3.Customer Service Skills:?Experience in client relationship management is a plus.4.Local Knowledge:?Good understanding of Dubai?s highways, fuel stations, and strategic locations, which can assist in addressing client questions.Key Responsibilities:?Manage bookings and track rental contracts.?Prepare rental-related documents (contracts, invoices, vehicle inspection reports).?Monitor insurance and vehicle registration renewals.?Provide administrative support to sales and operational teams.?Maintain clear communication with customers before, during, and after their rental.?Manage payments, security deposits, and potential claims.Specific Requirements for a Car Rental Company:?Knowledge of popular vehicle types in the rental market (SUVs, sedans, etc.).?Understanding client needs (e.g., requirements for tourists or residents).?Managing unexpected situations such as breakdowns or late returns.If you have specific details (e.g., fleet size, team size, etc.), I can further refine this profile to perfectly match your needs.
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