| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
With a multicultural workforce of more than 3500 employees serving over 3 million customers per month, Al Ansari Exchange provides a truly excellent work environment and unrivalled professional perspectives. Our focus is on attracting, developing and retaining career-driven and committed individuals who work together to achieve impressive milestones. We provide the best in the business by offering a market-driven compensation and benefits package, a professionally challenging environment, state-of-the-art learning opportunities and a culture built on time-tested values and beliefs. Experience: 5 - 7 yrs. | Opening: 1 Education:Basic - Any Graduation Nationality: Any Nationality Industry Type: Banking / Financial Services / Broking Other Benefits:Medical Insurance, Annual Ticket Functional Area:Helpdesk / Customer Service / Telecalling Jun 16, 2022You will be the key point of contact of various business units with regards to any HR affairs. In attending HR Hotline, you will ensure that abandoned calls are kept at a minimum and calls/queries are addressed in a timely manner. You will be responsible in the preparation of salary certificates, experience letters and in responding to employee verification requests. Adhoc assignments may also be assigned by your line manager from time to time as per the departmental requirement.Desired Candidate ProfileWe are looking for a customer service - oriented Helpdesk Executive to join our HR Team and ensure that internal and external stakeholders? HR-related concerns are attended to in a timely manner. You will take ownership of our HR hotline, communicate resolutions to HR-related calls, queries or requests and close calls as per company standards. Requirements: 1. Degree qualified in HR or has equivalent HR Certifications 2. Minimum of five years experience in an HR support or helpdesk function 3. Experience in a call logging system is a must 4. Multitasker, organized and has very good time management skills 5. Excellent problem solver with an eye for detail 6. Very good English communication skills is a must -both written and verbal; Bilingual speaker is preferred Keyword: , , Contact Center, , This is how your profile photo will look like. To make adjustments, you can drag around and resize the yellow dashed-square on the right panel. When you are satisfied with your photo click the Save Photo button.
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