IT Help Disk - Jobs in Dubai, United Arab Emirates

1.00 to 10.00 Years Dubai, United Arab Emirates 01 Apr, 2024

Job Location	Dubai, United Arab Emirates
Education	Not Mentioned
Salary	$500 - $1,000
Industry	Administration Support Services
Functional Area	Not Mentioned

Responsibilities:

Respond promptly to user inquiries and provide technical assistance via phone, email, chat, or in-person.
Identify, diagnose, and troubleshoot hardware, software, and network issues reported by end users.
Prioritize and escalate critical incidents to appropriate IT teams or vendors when necessary.
Install, configure, and upgrade computer hardware, operating systems, and software applications.
Set up and maintain user accounts and profiles, including password resets and access permissions.
Collaborate with team members to resolve complex technical issues and share knowledge.
Document technical procedures, solutions, and common troubleshooting steps for future reference.
Assist in the development and implementation of IT policies, procedures, and guidelines.
Conduct regular maintenance and updates of IT equipment, software, and systems.
Stay up-to-date with the latest trends and advancements in IT technology and best practices.

Keyskills :

APPLY NOW

Related Jobs