| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | $2,000 - $3,000 |
| Industry | IT Services |
| Functional Area | Not Mentioned |
IT OfficerApplicants must already be based in UAE to be considered for this role.Industry: Oil and Gas TradingWork Location: Dubai - office basedEstimated Salary: AED 8K to 12K pm total cash package + Medical Insurance + Annual Flight TicketProfile:5+ years professional IT support work experience inside the UAEMust have handled 40-50 employee users single handilyGood English language communication skillsKnowledge of IT Systems/ArchitectureYou will be the first point of contact to the users for recording, tracking & providing resolution to the incidents and users complaints.Has working knowledge for resolving Basic ERP issues.Provide technical assistance to computer system users.Shared folders permissions management.Conduct remote troubleshooting.Keep records of systems upgrades and maintenance.Continually monitor network security, evaluate existing security programs, update antivirus software, and run scans to ensure network integrity.Maintain current inventory of hardware and software.Assist in maintaining documentation of infrastructure procedures, operation instructions, user manuals, quality assurance program & IT Standards, policies for future reference and retrieval.Coordination with Service providers (Etisalat / DU)Handling Firewall, IP Phone, Office 365, Hyper-V, CCTV.To find out more about Progressive Recruitment, please visit www.progressiverecruitment.comAward winner of:KSA Recruitment Company of the Year, Best Executive Search Firm of the Year by TALint Recruitment Awards 2019/2020 | Best Engineering Recruitment Firm of the Year by Recruitment International Awards 2018
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