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Officer - Employee Care - Jobs in Dubai, United Arab Emirates

1.00 to 10.00 Years   Dubai, United Arab Emirates   27 Feb, 2024
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryRecruitment & Employee Placement Agency
Functional AreaNot Mentioned

Job Description

Our client is into Metals & Minerals˙Industry. They are now looking for an Officer- Employee Care˙to join them.˙Roles & Responsibilities˙

  • Monitors day-to-day operations assigned for Employee Care Centre to ensure compliance with the established standards and procedures.
  • Review teams? daily performance using ticketing & WebEx application
  • Oversees the handling of customer-related issues from inception till resolution
  • Drives customer satisfaction by pro-actively developing tools and resources to resolve issues and complaints.
  • Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.

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