| Job Location | Dubai, United Arab Emirates |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Shipping |
| Functional Area | Not Mentioned |
Shiplifier is an e-commerce shipping software company, helping small and medium-sized online retailers streamline their shipping process. We are looking for an experienced Sales Account Manager to join our team and help us manage and grow our relationships with our valued customers.Minimum Degree and MajorBachelors Degree in Business, Marketing, or a related field.ÿJob LocationDubai, UAEÿCompany DescriptionShipping AggregatorÿResponsibilitiesúÿÿÿÿÿÿCommunicating with clients to understand their needs and explain product value.ÿúÿÿÿÿÿÿServe as the primary point of contact for a portfolio of accounts, building and maintaining strong relationships with key stakeholders.ÿúÿÿÿÿÿÿProvide guidance and support to customers on best practices for using the Shiplifier platform, including onboarding, training, and ongoing account management.ÿúÿÿÿÿÿÿMonitor and analyze customer usage and performance metrics, identifying opportunities for growth and engagement.ÿúÿÿÿÿÿÿWork closely with cross-functional teams, including sales, support, and product, to ensure customer needs are being met and to drive product enhancements and new features.ÿQualificationúÿÿÿÿÿÿ3+ years of experience in account management, customer success, or a related field, preferably in a software or e-commerce company.úÿÿÿÿÿÿExcellent communication and interpersonal skills, with the ability to build strong relationships and communicate effectively with customers and cross-functional teams.úÿÿÿÿÿÿStrong analytical skills and the ability to use data to identify trends, opportunities, and areas for improvement.úÿÿÿÿÿÿDemonstrated ability to manage multiple projects and priorities in a fast-paced environment.úÿÿÿÿÿÿSelf-motivated and able to work independently, with a strong sense of ownership and accountability.Other skills:úÿÿÿÿÿÿGreat academic records.úÿÿÿÿÿÿExcellent oral and written communication skills.úÿÿÿÿÿÿAble to prioritize work and meet deadlines.úÿÿÿÿÿÿProficiency in negotiation technique.úÿÿÿÿÿÿAbility to cultivate and maintain strong relationship with clients.úÿÿÿÿÿÿProactive, self-sufficient, fast-learner, persistent, with a high-quality mindset.úÿÿÿÿÿÿPassionate about technology and e-commerce.úÿÿÿÿÿÿProblem-solving skills.LanguagesEnglish & UrduÿSalaryCommission-based OnlyÿWorking experience3+ yearsÿWorking days and hours
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