Manage and review Client?s requirements. Ensure all technical descriptions and specifications are accurate before submitting the report.
Liaise with manufacturer to arrange documents & specifications based on the product specification provided by Client.
Prepare comparative analysis report based on the quotations received from different manufacturers.
Maintains and updates the manufacturer?s list and initiate per-qualification activities with Clients.
Involved in pre-qualification processes by preparing required documents, reports and submitting to the Client
Responsible for preparing documents like, Technical and Material submittals, compliance of specified product with proposed products. Certification details, LEED/BREEAM/ESTIDAMA compliance documentation etc.
Handling calls, emails, and messages of Clients, informing them of delays and scheduling delivery.
Frequent visit to the sites to oversee installation work and post-installation issues during warranty period.
Developing and maintaining filing systems so as to maintain records, prepare reports, and provide information to the Country Manager & Sales Director whenever asked.
Coordinating with UAE & Oman Sales team by managing schedules, filing important documents, and communicating relevant information.
Liaise with manufacturer and logistics department for product delivery and follow-ups.
Supporting Project management & Installation team whenever required.
Update Sales Director & Country Manager regarding changes in regulations announced by local or international authorities.
Prepare reports and share with Sales Director & Country Manager whenever asked.
Respond to complaints from clients and give after-sales support when requested
Any additional duty assigned by Country Manager or Sales Director.
