Section Manager ? Network Management - Jobs in Dubai, United Arab Emirates

Job Description

JOB PURPOSEThe role holder is responsible for managing all network operations for Smart Dubai including developing data network architectures and standards, maintaining network stability and installing software upgrades. The role holder also drives system security evaluations and audits to identify network-based vulnerabilities and recommend mitigating strategies. ????KEY RESPONSIBILITIES / ACCOUNTABILITIES1.????Strategic Planning??????????Develop the Network Security and Data Networks & Voice Services Section strategy in line with the Network Management Department strategy to ensure the achievement of Department objectives?????????Implement the Section strategy and related strategic plans in order to achieve agreed upon strategic goals and objectives?????????Continuously evolve the ??Network Security and Data Networks & Voice Services Section operating model in compliance with relevant policies to optimize performance and resource utilization2.????Job Specific Accountability?????????Develop data network architectures and standards and integrating them in the enterprise architecture?????????Lead the development and deployment of data network and voice services and network security solutions ?including operational / stress testing, capacity planning, deployment,?general release planning, load balancing and conducting end user training?????????Perform analysis of network needs and contribute to the design of network architecture, integration and installation?????????Develop processes and procedures to quickly push out new software systems and services while minimizing system outages?????????Negotiate with external vendors (Etisalat/DU) to secure best leasing options of Smart Dubai and its clients based on their requirements?????????Monitor and maintain network stability, collecting and analysing network and memory utilization, and installing software upgrades?????????Define the service level agreements with clients to manage efficient delivery of data networks and voice services for the leased lines service?????????Drive system security evaluations, audits, and reviews and develop systems security contingency plans and disaster recovery procedures?????????Monitor firewall, intrusion detection, anti-virus and patch deployment systems for all networks across all Smart Dubai networks?????????Lead physical tests in co-ordination with the vendors for data network and voice services and network security on deployed networks in client environments to ensure the quality of service?????????Troubleshoot, investigate and resolve problems related to the network security as well as application and system problems that have been escalated for senior level support?????????Drive active penetration tests?in co-ordination with SOC to discover vulnerabilities in information systems across the Smart Dubai and client network environments?????????Identify and resolve complex data network problems utilizing structured troubleshooting methods, techniques and tools?????????Respond to security incidents, investigating security breaches and providing fault resolution and escalation?????????Monitor network security, performance, maintain system logs and schedule network maintenance as required?????????Guides the virtual network tools management including identification, assessment and deployment of solutions within Smart Dubai and client networks in line with defined SLA?s??????????Maintain management databases, network device configurations, circuit information and operations network diagrams for network infrastructure including the development of database requirements, and establishment of data file backups?????????Ensures the maintenance of documentation of network configurations and cabling layouts for deployed client networks?????????Identify emerging technology solutions that can be leveraged by Smart Dubai to enhance its network security protocols3.????Budgeting??????????Prepare and recommend the ?Network Security Section budget based on benchmarking, insights and analysis?????????Monitor the financial performance of the ?Network Security Section against budgets to identify and capitalize on potential areas for cost reduction and performance improvement opportunities4.????Operations Management???????????Manage?daily operations ensuring that work processes are optimally delivered adopting a continuous improvement mindset?????????Provide management information and insights on all dimensions of Section performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc executive management requests??????????Manage and guide project teams in order to optimize efficiency, ensuring ?that the project cycle is completed in accordance with agreed project parameters (cost budget, timelines, scope?and quality)5.????People Management??????????Manage the activities and work of team members and evaluate their performance by providing formal and informal feedback?????????Nurture talent within the Section by providing guidance, mentoring and coaching6.????Policies, Processes & Procedures?????????Recommend improvements to Department policies and direct the implementation of procedures and controls covering all areas of ?Network Security activity so that all relevant procedural/legislative requirements are fulfilled while delivering quality, cost-effective services?????????Optimization of policies, processes and procedures emphasizing digitization and paperless strategies?????????Ensure the implementation of various information security practices and standards to ensure compliance with relevant policies and the protection of Smart Dubai?s data and information in conjunction with the Information Security Department

Keyskills :