Senior Product Manager - Jobs in Dubai , United Arab Emirates

Job Description

At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. Were pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money. Were in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world. Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech. Were well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialised global teams which are structured to operate as autonomous start-ups. Our team of over 400 engineers and developers are empowered to develop cutting-edge technology every day. Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries. ABOUT THE ROLEAs a Product Manager in the Food team, you will lead and own exciting features, products and services for our Customers. We are looking for a Product Manager who wants to build products that will be loved by our customers, who is focused, agile, well-organized and exceptionally collaborative (and we offer the same in return). This is an individual contributor role that requires exceptional analytical skills. You will have an opportunity to drive the conceptualisation, development and rapid testing of new features that will help us in creating personalized experiences for our customers to enhance the conversion and engagement on our app. Key responsibilities include:

• Manage the entire feature lifecycle, starting with planning and OKRs, all the way to managing backlog and agile iterations.
• Identify, conceptualise and develop new products as well as improvements to existing products with the goal of improving conversion and orders per user
• Take the lead and work to optimize our funnel and increase orders per user
• Help contribute to creating a compelling vision, mission, and roadmap for our product portfolio that energizes and builds momentum within the teams.
• Clarify requirements from business stakeholders and validate them against user needs and tech effort, including company goals (write product requirement documents etc.)
• Possess customer empathy and a curiosity mindset. Define customer value propositions based on personas or market segments (design thinking approach).
• Communicate effectively with key stakeholders on product features and acting as the main point of contact for any enquiries.
• Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, testing assumptions early to reduce risk up-front.
• Perform user lab testing and user interviews, to synthe insights and feedback and disseminate that knowledge into the tech teams, building better products.

Additional qualifications include:

• Experience working in a Product role of which at least 5 years in the Food/Grocery space or the broader e-commerce space
• Experience in the customer side of the business, with onboarding or post-order domains
• Ability to get hands-on in a complex operational environment, to manage and close the loop on multiple concurring tasks.
• Experience with Lean and Agile methodologies and processes (e.g. sprints, kanban etc.)
• Good commercial awareness and be able to demonstrate your competence in analysing, reporting and efficiently responding to quantitative and qualitative data.
• Proven experience in developing and maintaining good relationships with key stakeholders, partners and executive management.

What well provide youIn addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this. As a Careem colleague you will be able to:

• Be part of a remote-first environment (3 days remote in country and 2 days onsite per week)
• Work from any country in the world for 30 days a year
• Use Unlimited Vacation days throughout the year
• Access fitness reimbursements for health activities including: gym, health club and training classes.
• Work and learn from great minds
• Create impact in a region with untapped potential
• Explore new opportunities to learn and grow every day

Keyskills :

About Company

Careem is a Dubai-based ridesharing company with operations in over 100 cities, covering 15 countries across the Middle East, Africa, and South Asia regions. The company, which was valued at over US$2 billion in 2018, became a wholly-owned subsidiary of Uber after being acquired for $3.1 billion in January 2020.