Resolve conflicts and provide solutions to clients in a timely manner and Coordinates with staff members working on the same account to ensure consistent service.
In-charge of query resolution to aid a clients understanding and providing rapid and efficient solutions. Also enhance the consistency of services by collaborating with staff members working on the same account to improve the client experience.
With an emphasis on client satisfaction by building long-term relationships, an account manager portrays the primary duty of acting as the go-to person for handling accounts and clients assigned to him, and assist them with any queries.
Create a structural arrangement to facilitate periodic client calls, prepare relevant presentations and conduct important meetings while ensuring that the clients are supplied with reports regularly.