Operations Manager - Jobs in Egypt

1.00 to 10.00 Years   Egypt   08 Jun, 2024
Job LocationEgypt
EducationNot Mentioned
SalaryNot Mentioned
Functional AreaNot Mentioned

Job Description

Hoods, a live shopping application, is seeking an experienced and dedicated Operations Manager to oversee and enhance our operations in 10th of Ramadan City. The ideal candidate should have a minimum of 5 years of relevant experience, possess exceptional organizational and leadership skills, and be highly adaptable and responsive to the evolving needs of the business.˙Key Responsibilities:? Oversee and manage the inventory, ensuring accurate tracking, replenishment, and optimization of stock levels.? Coordinate and optimize logistics processes to ensure timely and efficient delivery of products to customers.? Collaborate with courier services and vendors to streamline delivery operations and resolve any logistics-related issues.? Provide excellent customer service by addressing inquiries, concerns, and complaints in a timely and professional manner.? Monitor customer feedback and suggest improvements to enhance the overall customer experience.? Develop and implement internal systems and processes to streamline operations and enhance productivity.? Utilize technology and software to improve workflow efficiency and data accuracy.? Lead and motivate the operations team, providing guidance, coaching, and support to ensure optimal performance and collaboration.? Adapt to changing priorities and business needs, ensuring a flexible approach to work and being responsive to urgent matters.? Willingly assist in various tasks to contribute to the overall success of the organization.˙

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