Manager - RCR - Controls Assurance - RCAS GSC?S - Jobs in Hyderabad, Pakistan

Job Description

Business:Risk and Compliance Assurance Services (RCAS)Open positions: 1Role Title: Manager, RCR - Controls Assurance, RCAS GSC?SGlobal Career Band: GCB6Location (Country/city)- HyderabadRecruiter Name: Geetika GuptaThe Opportunity:

• The Group?s Risk Management Framework (RMF) requires independent Second Line Assurance of the management of material risks and controls across HSBC?s non-financial and financial risk taxonomies. The RCAS function provides a significant proportion of this assurance.
• Via its industry-leading centres of excellence, RCAS delivers innovative assurance solutions for and on behalf of HSBC?s Risk Stewards and peer assurance teams.
• Controls Assurance (CA) reports into RCAS and is responsible for assuring the risk management of critical business processes and specified non-financial and financial risks across the Group, principally by testing mitigating controls. This is achieved by building out a centralised offshore capability that will deliver agile, insightful, and cost-efficient assurance. CA also provides a resource augmentation service to other assurance teams within the Bank, becoming a vehicle to effectively manage assurance costs and resources. Also, CA works together with the RCAS Automation and Analytics team to develop, test and deploy their Continuous Assurance objectives.
• CA provides assurance across various Non-Financial and Financial Risks within all HSBC territories and divisions. These include, to differing extents, Operational and Resilience Risk (ORR), Model Risk, Wholesale Credit Risk (WCR), Retail Credit Risk (RCR), Insurance Risk, Financial Crime Risk (FCR) and Regulatory Compliance (RC) Risk. Specifically, CA has a mandate to provide the following key assurance services:
• Process-led assurance ? assuring the design, operation, recording and monitoring of key controls and expected risk management outcomes within agreed critical business services across the Group
• Risk-based cyclical assurance ? assuring the above for specific risk taxonomies
• Entity Control assurance ? assuring the design, operation, recording and monitoring of key controls designated by entity-level reporting frameworks across the Group (e.g., SOX, ELCs)
• Resource augmentation ? Temporarily providing staff to non-RCAS assurance teams to support their assurance activities
• Work in alignment to the Integrated Assurance Framework (IAF)
• CA is principally comprised of Control Testing Utilities (CTUs) executing this assurance work. These CTUs are principally based in Global Service Centres within India, China and Poland, and are staffed with assurance specialists with expertise across the range of risks being covered
• This role will report into the VP or AVP of Controls Assurance, RCAS (GSC Country location name) and will be responsible for delivering assessments of key control activities of RCR areas, in accordance with CA procedures and the assessment plan.
• The role holder will be required to support the VP/AVP, CA (GSC CTU Location Name) in leading or working with a team to assess the effectiveness of assigned controls relating to RCR in identifying and raising issues where control gaps lead to material unaddressed risks.

At a high level, the role holder will be responsible for the following:

• Map processes of assigned controls and identify the main control components within that end-to-end process.
• Document distinct control types, covering key aspects, such as remit, main processes, and handovers to other teams.
• Evaluate assigned controls for operating effectiveness, document results and raise issues as appropriate.
• Assist the VP/AVP in the delivery of assigned control assessments and ensure that assigned control assessments are accurate, effective, abide by CA procedures and templates, and meet quality control requirements.
• Ensure that assigned control assessments are delivered on time, in accordance with the CA assessment plan.
• Evaluate the root cause analysis for all material issues and remediation plans in places to ensure that they are sufficient and fit-for-purpose.
• Perform issue closure validation to ensure risks are sustainably remediated by First Line of Defence.
• Support the VPs/AVPs (location name) as required, including creating customised testing methodology and testing templates.
• As required, on a rotating basis, support regional Compliance Assurance teams to execute their assurance obligations through remote execution of local reviews and in line with standards set by the CA team commissioning the work (staff augmentation).
• Effectively communicate with local stakeholders during the process of review work.

What you?ll do: (List out Key Responsibilities):Principal Accountabilities: Key activities and decision making areasImpact on the Business/Function

• Ensure the accurate, efficient, and timely completion of independent control assessments for controls associated with RCR as required by the function.
• Ensure the quality of work delivered is up-to-standard and ensure compliance with CA and RCAS templates, procedures, and quality requirements.
• Understand and document the remit, process composition and team handovers of relevant controls.
• Identify key emerging trends and themes in relation to assigned and relevant risks to inform the CA assessment plan and the continuous development of CA & RCAS methodology and procedures.

Typical Targets and Measures

• Execution and delivery of a portfolio of control assessments.
• Accurate, timely and reliable testing of controls associated with RCR.
• Ensure a consistent approach to CA testing activities across RCR themes outlined by the function, in accordance with standardised procedures.
• Meeting agreed regulatory deadlines and targets.
• Support the production of high-quality management information (MI) covering CA activities.
• Increased utilisation of automation and analytics across all CA assessments.

Customers / Stakeholders

• Work closely with first line operations teams to understand the processes of assigned controls.
• Build strong relationships with all internal stakeholders, adopting a joined-up approach to the execution of tasks with minimum conflict, while ensuring the independence of CA.
• Ensure that executive and senior management in the business, function and Compliance are advised of matters arising, and emerging trends, from assurance reviews and analysis.
• Provide stakeholders with insight into CA activities, where required and support the VP / AVP in aligning standards with the Integrated Assurance Framework.

Typical Targets and Measures

• Effective stakeholder management, ensuring constructive assessment outcomes.
• Facilitate regular meetings with stakeholders and senior management.
• Outputs (presentation decks, papers, and reports) are clear, accurate and concise.

Leadership & Teamwork

• Work as part of a team, able to collaborate to accomplish common goals.
• Perform assigned control assessments, taking responsibility for their successful delivery.
• Operate to a high standard, in alignment with HSBC Values, leading by personal behaviour and through your interaction with others.
• Embrace the high-performance culture through proactive engagement and collaboration.
• Communicate effectively across CA, delivering testing results and raising issues as appropriate.

Typical Targets and Measures

• Drive a high-performance culture through attendance at team meetings and 1:1s with line manager.
• Maintain personal objectives set consistently across day-to-day activities.
• Share best practices and highlighting issues across the RCR and other relevant functions, as appropriate.

Operational Effectiveness & Control

• Able to work independently with minimal supervision.
• Provide support in developing CA procedures and templates, in collaboration with Controls Assurance Coordinator (CAC), Professional Practices (PP), Automation and Analytics and relevant SMEs, ensuring high operating standards within the division.
• Provide support on any ad-hoc projects and assessments as requested by the VP/AVP.
• Drive high operational standards within the team and avoid high risk findings from Internal Audit or other internal/external Assurance teams.
• Be innovative in executing all responsibilities and providing solutions to complex issues in a dynamic, high-risk environment.

Typical Targets and Measures

• Observation of line manager and feedback from key stakeholders.
• No high-risk issues from Internal Audit reviews directly relating to CA.
• Delivery of assurance activities as per the agreed plan and procedure requirement.

Major Challenges (The challenges inherent in the role that require a continual test of the role holder?s abilities)

• Assist CTU in delivery of high-quality controls assessment in a designated timeframe.
• Understand the underlying risk types mitigated by each assigned control, identify control gaps through operating effectiveness testing and raise issues as appropriate.
• Determine innovate ways of testing controls in a precise and efficient manner, harnessing analysis of data where possible.
• Be attuned to the political, management, operational, regulatory, and reputational implications of particular decisions and courses of action.
• Assist management in development of controls and systems and influencing the way in which business is conducted in order to manage these risks.
• Managing the demands of the multiple and diverse aspects of the role.

Role context

• The role holder must be a team player and able to work well with the VP/AVP and other CTU members.
• The role holder must be detail oriented and able to filter the right information.
• The role holder is required to handle all assigned tasks, raising any issues to direct reports in a timely manner.
• The role holder will be required to complete assigned control assessments, potentially covering all business lines, functions, and geographies.
• The role holder will support the VP and/or AVP of Controls Assurance in ensuring that the CA assessment plan is executed as assigned, meeting HSBC risk management requirements and regulatory expectations, providing risk stewards, control owners and senior management with up-to-date information regarding standards of compliance with financial crime and regulatory compliance rules within the organisation.
• The role holder is responsible for ensuring that the assurance standards in the division are in accordance with the CA guidance, Group Standards Manual and Functional Instruction Manual (FIM).

Management of Risk (Operational Risk / FIM requirements)

• Be acutely aware of the operational risks associated with business activities, considering changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• The role holder is responsible for ensuring that the testing specialists operate in accordance with CA standards.

Observation of Internal Controls

• Maintains HSBC internal control standards, including timely implementation of internal and external audit actions together with any issues raised by external regulators.
• To assist in the discharge of accountabilities set out in the relevant FIMs by proactively assisting Risk Stewards and Control Owners in their responsibilities.

Keyskills :