Product Manager - Personalization & Customer Insights - VP - Jobs in Hyderabad, Pakistan

Job Description

Organization DescriptionOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We?re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions ? all while ranking first in customer satisfaction.The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm?s data sharing principles of security, customer control and convenience, and privacy.Employer DescriptionChase is a leading financial services firm, helping nearly half of America?s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.ÿIn accordance with applicable law, we make reasonable accommodations for applicants? and employees? religious practices and beliefs, as well as any mental health or physical disability needs.Equal Opportunity Employer/Disability/VeteransVice President Digital Product Manager ? Personalization & Customer InsightsChase is the U.S. consumer and commercial banking business of Company Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of Americas households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,200 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to Company website.Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambitions are to position Chase as the undisputed leader in digital financial services and payments to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.Chase?s Personalization & Customer Insights team is seeking an innovative technical product manager with experience in Big Data, AI/ML, ÿAWS and API product development to work on the rapidly growing space of making banking simple, human, and personal. In this role, the candidate will be part of the Data and ML Platform team platform bringing intelligent personalization to our customers. This includes working with product partners, data scientists and technology throughout the model development lifecycle.ÿPrimary Responsibilities:

• Work with Data Scientists/ML Engineers closely to build and train production grade ML models on large-scale datasets to solve various business use cases for different LOBs in Consumer and Community Bank.
• Drive product roadmap with focus on ensuring Chase stays on the leading edge of consumer business and technology landscape.
• Provide clear vision and scope documentation, use cases, workflows, wireframes, product requirements to support development
• Manage product planning and development work across multiple teams
• Manage communications and relationships across stakeholders to ensure business needs are met
• Combine analytical thinking, product metrics, market analysis, and company OKRs to drive prioritizations across initiatives

Qualifications:

• Must be proactive, results driven and have a proven track record of execution in delivering scalable solutions
• 7-10 years of experience in product development and business analytics with hands on experience on agile practices. ÿExperience with JIRA, epic/story refinement, epic/story writing, PBR, etc.
• Experience making difficult prioritization decisions with a mind towards user and business benefits against trade-offs
• Excellent project management skills and motivated to achieve results
• Digital expertise ? subject matter expert on APIs and software development, knowledge of Big Data technologies, algorithms, and data analysis, as well as foundational knowledge of AWS cloud and terminology
• Technical in nature, with a good understanding of what it takes to work with engineering to develop scalable, extensible products and services
• Ability to influence people at all levels with diverse points of view across a broad variety of job functions
• Structured & strategic thinker, effective communicator with excellent written, presentation and communication skills
• Strong knowledge of current digital banking trends
• BS or MS in Engineering, Business Management, or comparable field of studyÿ

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world?s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.ÿÿ We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants? and employees? religious practices and beliefs, as well as mental health or physical disability needs. Visit ourÿFAQsÿfor more information about requesting an accommodation.

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