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Sales Engineer

1.00 to 10.00 Years   Khobar, Saudi Arabia   04 Feb, 2025
IBTIKAR FIRE PROTECTION
100 to 499 Jobs Openings
Job LocationKhobar, Saudi Arabia
EducationNot Mentioned
Salary$5,000 - $6,000
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

  • Identify, diagnose and resolve level-one Incidents.
  • Supporting voice, data, video and other networking services
  • Provide one-on-one end-user Incident resolution over the phone.
  • Provide support for user authentication and application Incidents.
  • Assists in the configuration of user desktop hardware, software and peripherals.
  • Escalate users request (Software Tickets) to second level support if it was not solvable within the appropriate timeframe.

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