Proactively identifying opportunities for upselling and cross-selling automotive services and products, such as extended warranties, accessories, or maintenance packages, will be part of your duties to contribute to the dealerships revenue growth.
As an Automotive Aftersales Executive, your primary role is to ensure unparalleled customer satisfaction during the post-sales phase. This involves handling customer inquiries, addressing their concerns, and providing expert technical assistance for vehicle-related issues.
Collaboration with service technicians and parts departments is essential, as youll be tasked with accurately maintaining service records, handling billing and invoicing, and ensuring customers are informed promptly about service progress and associated expenses.
Part of your role involves actively recognizing opportunities to promote and cross-sell automotive services and products, including extended warranties, accessories, and maintenance packages, in order to support the dealerships revenue expansion.
Your responsibilities will encompass actively identifying chances for upselling and cross-selling various automotive services and products, such as extended warranties, accessories, or maintenance packages, to foster revenue growth for the dealership.
Your main role as an Automotive Aftersales Executive revolves around assuring exceptional customer service and happiness after a sale. This requires handling customer inquiries, resolving concerns, and providing technical guidance for vehicle-related issues.
